Having pet insurance is a good way to make sure your furry friend receives the care he or she needs when sick or injured. You should know how you can cancel your pet insurance policy.
Cancel your coverage
Visit the website of the company and fill out a cancellation form. Include a brief explanation as to why you want to cancel your policy. Once you have provided this information to the company, it will cancel your insurance plan.
Cancellation of coverage before the waiting period ends
Many pet insurance providers have waiting intervals that begin following the policy's start date. These waiting times are meant to stop owners from submitting claims for their pets if they haven't been diagnosed with the health conditions covered by insurance.
Most states have a waiting period of six months for cruciate ligament problems.
In some cases, insurance providers also have waiting times for certain ailments. These include hereditary and congenital conditions. You can waive these waiting times if your vet determines that the dog or cat is not at risk of a pre-existing illness.
There are no age restrictions
Pets Best has no age limits on its policies, so you can enroll your dog or cat as soon as they're 7 weeks old. The company also provides a 30-day trial period to allow you to try out plans before making a final decision.
Customer Service
We hear a lot about the lack of customer service from pet insurance companies. Pets Best's live chat feature is a great way to help the company better serve customers. This is a good move because it can help reduce the number of site-abandonment complaints customers have and increase online sales conversions.
The company has also developed a number features that will make it easier for owners of pets to use their pet insurance. Among these are veterinary direct pay and a member center portal that makes it easy to track claims, deductibles and reimbursements.
Vet Direct Pay
Pets Best, unlike many other pet insurers, offers a veterinary-direct pay program. This allows you to reimburse your veterinarian directly for the services rendered to your pet. This feature will reduce your costs as you won't have to pay for the bill and wait until reimbursement.
Your Reimbursement Amount
Select an annual benefit cap, an annual deductible, and the percentage of your vet bill that you want reimbursed every time you make a claim. You can track your claim through the member portal, and you'll receive a direct deposit or check as soon as two business days after approval.