Having pet insurance is a good way to make sure your furry friend receives the care he or she needs when sick or injured. You should know how you can cancel your pet insurance policy.
Cancel Your Coverage
You can cancel your Pets Best Insurance by visiting the website of your provider and submitting a cancellation request. Please include a valid reason for your cancellation. Once you've submitted the information, they will cancel your plan.
Cancellation of coverage before the waiting period ends
Most pet insurance policies have waiting periods which begin immediately after the effective date. These waiting periods help to prevent pet owners from filing a claim if they enroll their pets prior to a diagnosis of a health issue that is covered by the insurance policy.
There are no waiting periods for accident or illness coverage. This is offered by insurers such Embrace, Figo Lemonade Toto and Pets Best.
In addition, there are waiting periods set by some insurance companies for certain illnesses such as congenital and hereditary conditions. These waiting periods may be waived if a vet evaluates your pet and determines they're not at risk for any pre-existing conditions.
There are no age restrictions
Pets Best doesn't have any age limitations on its policies. So you can enroll your puppy or kitten as soon as they turn 7 weeks. You can also test the policy for 30 free days to make sure it's right for you.
Customer Service
A lack of customer support is one of our biggest complaints about pet insurance. We like the fact that Pets Best offers a live-chat option. This allows them to address customers' needs personally. This is an excellent move as it can reduce the number and severity of complaints from customers about their site abandonment, while increasing online sales.
The company also has a number of features that make it easier for pet owners to use their insurance. These include veterinary direct payment and a member centre portal which makes it easier to track claims and reimbursements.
Vet Direct Pay
Unlike many other pet insurance companies, Pets Best has a veterinary direct pay program that allows you to directly reimburse your veterinarian for services provided to your pet. Using this feature can help you save money by removing the need to pay the bill yourself and wait for reimbursement.
Your Reimbursement Amount
Select an annual benefit cap, an annual deductible, and the percentage of your vet bill that you want reimbursed every time you make a claim. You can check the status of your claims through the portal for members and receive a payment or direct deposit as quickly as two days following approval.